Clientzfeedback has come up with an extraordinary concept of automating customer experience management. This has given a leverage to any small and medium organization to quickly design customer feedback. Clentzfeedback has a repository of feedback templates and customer feedback questions from which we can choose.
To build customer relationship is the fine art and there are big challenges to bring in new customers and retain them. Customer preferences are the key to understand customer satisfaction. Top companies spends tons of dollars for Campaigns on market surveys and to get analysis done through data mining. Online market reviews are the order of the day and every company is trying to send mails and messages to get the customer interaction through online feedback mechanism. Clientzfeedback is a boon to such companies who attach prime importance to customer feedback.
Register for free and use this from our user-friendly screens. Click on ‘HELP’ and take a tour of the process. Clientzfeedback paves the way to automate such mails sent for customer feedback through API. These API can be used to integrate with any of the existing application. With simple development knowledge one can integrate customer feedback.
ClientzFeedback is a novel tool which is very handy in running email campaigns for Online Survey. This is totally dynamic and end to end flexible and scalable for the user to add question and options the way they need. The customer can map questions from different category and design templates for future use. Select template and send mail.
It would be long leap for companies if they get to the metrics of customer satisfaction developing a meaningful relationship with the customer and establishing parameters to measure customer satisfaction. Through Pie chart and Bar charts one can analyse the performance of feedback campaign. Grading of each category will help analyse.